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Terms & Conditions

Vin en Vacances Ltd is a UK Limited company. Our company number is 09553396 and our registered address is 60 Dulverton Avenue, Coventry CV5 8HF

In France our address is : L’Ancienne Cave, 4 rue du Pont Vieux, 11160 Villeneuve-Minervois, Aude, France.

Our telephone number is +33 (0)6 42 33 34 09

We offer a range of tours, wine walks, wine tastings and wine pairing dinners and below we have set out our terms and conditions that relate to payments:

At the time of booking we will send you a payment request and ask for payment to be made at least 7 days ahead of the service we are providing.

Cancellation Policy

If you wish to cancel your booking with 5 or more days’ notice we will make a refund less 20% to cover the administration costs. We regret that with less than 5 days notice we are unable to refund you.

If you need to cancel and will lose your deposit or full payment you may be able to make a claim on your travel insurance. If this is the case, we are happy to provide you with a receipt and confirmation that you were booked on a tour.

If We Cancel

In the highly unusual event that we need to cancel we will make a full refund.

Agreement

By paying the deposit for the service you have commissioned from us you are accepting the above Terms & Conditions.

Tour Itineraries

Please note that our tour itineraries are occasionally subject to last minute changes should a restaurant or winery or wineries cancel. If you have requested a visit to a particular restaurant, winery or wineries and they are or become unavailable we will substitute them with ones of a similar status and quality and retain the right to do so.