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Terms & Conditions

Vin en Vacances Ltd is a UK Limited company. Our company number is 09553396 and our registered address is 60 Dulverton Avenue, Coventry CV5 8HF

In France our address is : L’Ancienne Cave, 4 rue du Pont Vieux, 11160 Villeneuve-Minervois, Aude, France.

Our telephone number is +33 (0)6 42 33 34 09

We offer a range of tours, wine walks, wine tastings and wine pairing dinners and below we have set out our terms and conditions that relate to payments:

At the time of booking we request a €25 deposit from each person. The deposit can be paid directly into our bank or we can send you a Paypal invoice.

Cancellation Policy

If you wish to cancel your booking with 30 days’ or more notice we will make a refund less 10% to cover the administration costs. If you are cancelling with between 29 and 4 days’ notice no refund will be made unless a special agreement is reached. If you cancel with less than 3 days’ notice, we respectfully ask for the full payment to be made as by that time all the many arrangements for the tour will have been made. These arrangements involve third parties who will have reserved their time and services for you and so we feel these conditions are very fair.

If you need to cancel and will lose your deposit or full payment you may be able to make a claim on your travel insurance. If this is the case, we are happy to provide you with a receipt and confirmation that you were booked on a tour.

If We Cancel

In the highly unusual event that we need to cancel we will refund your deposit.

Agreement

By paying the deposit for your tour you are accepting the above Terms & Conditions.

Vin en Vacances